Small colored icons and pills appear next to buyer names on the mine board to give you critical information at a glance during a fast live. Here's what each badge means and what to do when you see one.
No Checkout (NC) โ This buyer has mined before but has not completed their Seller Center checkout. They may be a carry-over from a previous session or someone who mined this live but hasn't paid yet.
Follow up with the buyer or move them to the No-Checkout section โ
Joy Miner โ This buyer has a history of missing checkout. They mine during lives but don't always complete their Seller Center order. Learn about Joy Miners โ
Relive โ This buyer is a carry-over from a previous session. Their mine is from an earlier live and is being tracked here until they complete checkout.
First Time! โ This buyer just appeared on the mine board for the first time in this session. It's their first mine of this live โ not necessarily their first time ever. It's not a warning, just a heads-up so you're aware it's a fresh entry this session.
Blacklisted Basic+ โ This buyer is on your blacklist. The badge is a warning โ check before printing a label or processing their order. Manage the blacklist โ